Attracting, recruiting and managing volunteers

Date and time: Tuesday 11th February 2020, 10am – 4pm
Venue: Taunton, venue TBC
Course leader: Gillian Jeffrey, GJ Workshops

This workshop is aimed at both managers who are new to managing volunteers and those that are already supervising a team of volunteers but need some guidance. We will cover everything from planning your adverts, setting up effective recruitment and supervision procedures, motivating and developing volunteers, through to dealing with problems relating to poor performance and team morale.

This will be a very practical day where you will learn how to best encourage and develop volunteers’ skills and enhance the work of your organisation as a whole.

By the end of the course you will be able to:

  • Design a volunteer recruitment plan
  • Develop effective supervision procedures
  • Describe motivational strategies to keep everyone ‘on board’
  • Tackle the issues of poor standards & performance
  • Implement fair & consistent management strategies

Key resources to cascade to your team:

The handouts you will receive are a useful resource to share with others and will help you to pass on the skills you have learned. I’m happy to provide follow up support afterwards as you adapt the content to the needs of your organisation.

Gillian Jeffery Trainer and consultant – Level 3 Award in Education and Training.

Gillian has been a freelance trainer since 2007 and prior to that she was both Operations Manager and Lead Trainer at The Society of St James Housing Association, Southampton. She has been a member of the Federation of Small Businesses since 2008.
He delivers training to both the not for profit sector and small businesses, focussing on soft skills, people management and development.

Gillian is also an artist and provides art and craft workshops to voluntary groups in Southampton and Portsmouth.

“Gillian was an experienced manager who delivered many in-house training courses for us, which were very effective… We continue to use her as a free-lance trainer, covering a range of key areas, and I am happy to recommend her.”

“Gillian has a great understanding of her client base and holds a wealth of experience in the subjects she delivers.”

Other information:

Venues: All Cascade Training SW courses are held in venues in Taunton, Somerset. We do our best to ensure venues located are close to public transport links and parking.

Please note that as a Community Interest Company, SCS CIC try to partner with community organisations and venues where possible. This means that venues are sometime not always your regular training space, but still offer a clean, friendly and professional space.

Venues will be confirmed seven days before the course date. A map and directions to venue will be sent to delegates, via email, approx one week before their course(s). For extra networking time, please feel free to arrive half an hour before the course start time, and leave half an hour after the course has finished.

Refreshments: Light refreshments will be available on your arrival and during scheduled breaks. A cold buffet lunch is also provided on full day courses.

Certificates: Delegates receive course certificates, which provide evidence of their Continuing Professional Development (CPD). These are emailed to delegates after completing the full day course.

Fees: Standard = £199. Discounts are available for multi-bookings, and also for membership of Co-operative UK, SCS CIC and organisations with the Social Enterprise Mark.

Click here for full pricing.